Support Services for Microsoft Dynamics GP, formerly Great Plains and Quickbooks Enterprise by eIS Business Solutions an Accounting Software provider in the NJ, NY, CT area.

Support

You won’t find a more talented team that works tenaciously to solve your business concerns. Our staff is comprised of CPAs, certified technicians and business professionals all focused on helping your organization succeed with our business solutions.

We support our customers by providing product resources pages on our website, monthly newsletters with tips and tricks, and a variety of support options and contracts to give you the support your business demands when you need it.

Need someone onsite NOW!! Not a problem, our remote access support means we can be logging on to your computer in minutes to diagnose and correct your problems.

We are committed to helping your business thrive and have provided useful links to valuable enterprise related information here. After all, we’re in business too, and are always looking for fresh ways to advance our quality and service. Learn more about business software solutions here.

Microsoft Dynamics GP

Quickbooks Enterprise

Order Flex Care Plans

Purchase an eIS Flex Customer Care Plan for Microsoft Dynamics GP. Simply your billing.


		Product Resources

Order Full Service Plans

Keep your Quickbooks up to date and have the support your business demands when you need it.


		Product Resources

Remote Support

Need Help? Curious How It Works:

We can access your system remotely. Please be sure to make arrangements with your eIS representative prior to using this feature as it is not monitored 24/7.

Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page to initiate the screen-sharing session. Complete the fields below, select your support representative from the drop-down menu and click the Click Here button to the left.

Step 2: You are prompted to download a small virus-free plug-in.

Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.

Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

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